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Tuesday, 12 April 2016

Working In Retail

As you may or may not know I work in food retail and I have actually worked in retail since I was 16, so today I wanted to talk/ have a little bit of a rant about working in retail.

I honestly do enjoy my job the majority of the time, it's always busy, you get to meet lots of different people, you don't have a chance to get lonely, and generally you can have a bit of a laugh whilst you work.

BUT

It's not all good. I feel like you really have to have a lot of patience and be able to shrug off being spoken to like you are a piece of crap basically.

I kind of feel like a lot of people look down on you when you work in retail, don't get me wrong there are a lot of customers who are lovely and polite and couldn't be nicer, but there are the odd few that just stick in your head and really get to you.

Some of the things I'm going to mention might seem a bit silly to be bothered by, but when they happen multiple times a day they don't seem so silly.

Some of the things that wind me up are basic things that come down to manners. If someone doesn't say excuse me, or thank you when you are in their way and move for them.

 People who don't have the decency to pop their phone down whilst you serve them. I find that especially annoying.

I have no problem helping people find things but when someone comes up and just says the thing they are looking for like "milk" yup that annoys me. How hard is it to say "could you show me where the milk is please?"

I don't know maybe I get wound up too easy but it is so frustrating!

Working in retail definitely shows you just how different people can be! For example I had a customer today who I had to ask to remove their helmet before we could authorise fuel for them and they couldn't be nicer about it, they were apologising to me, yet another customer who was nothing to do with it questioned me about it and basically said because we do that they will be shopping elsewhere! I was a little shocked to be honest, obviously that is their choice though.

There are so many things I could mention but I don't want to get myself into trouble and be too negative!

I think people think that working in retail is an easy life but at times it is actually quite challenging. I mean I guess it would be a boring time without the challenges right?

That feels a better! I do love a rant now and again.

Julz xx

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